Guestroom Technology

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

Scaling demand for location-based services and personalized guest messaging is forcing hotel owners and operators to rethink the strength and reliability of their wireless networks. To compete effectively and support guests’ mobile devices and a pro...

Neil Schubert

Chief Product Officer at Hotel Communication Network Inc.

Hotel Communication Network Inc. (HCN)

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Guestroom Technology

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Chatbots, Robotics & AI

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

Revolutionizing the Guest Journey: Inspiration

An effective hospitality technology stack should focus on the following seven (7) core areas of the guest journey while delivering a “data process flow” to facilitate the required operational capabilities that aligns with the hospitality provider’s ...

Gregg Hopkins

Founder & President of Get Hoppy Consulting

Get Hoppy Consulting

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Property Technology

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Guestroom Technology

Get Hoppy Consulting

Exploring the Hazelton Hotel and How In-Room Tablets Are Integral to Modern Luxury

Hotel luxury is a moving target. Of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution. But let us not forget the underlyin...

Adam Mogelonsky

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Guestroom Technology

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Hotel Mogel Consulting Limited

The New Frontier of In-Room Tablets + AI is Here and it’s Impacting Hotel Operations, Starting with Housekeeping

The New Frontier of In-Room Tablets + AI is Here and it’s Impacting Hotel Operations, Starting with Housekeeping

Imagine a businessman travels from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking f...

Neil Schubert

Chief Product Officer at Hotel Communication Network Inc.

Hotel Communication Network Inc. (HCN)

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Guestroom Technology

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Chatbots, Robotics & AI

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The New Frontier of In-Room Tablets + AI is Here and it’s Impacting Hotel Operations, Starting with Housekeeping

Beyond the TV

To make their guests “feel at home”, hotels have had to continually update the entertainment offerings in their guest rooms to match the amenities purchased for home use. Radios were first introduced at the Boston Park Plaza Hotel in 1927, followed ...

Robert Mandelbaum

Robert Mandelbaum

Director of Research Information Services at CBRE Hotels

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Guestroom Technology

CBRE Hotels

Transforming Hotel Tech Financing with Performance-Based Deals

Throughout my ten-year tenure as the co-founder and managing director of SuitePad, I’ve gained invaluable insights into the significance of keen perception in our relationships with hotel partners. The key takeaway from my experience is the powerful...

Moritz von Petersdorff-Campen

Moritz von Petersdorff-Campen

Founder and Managing Director, SuitePad GmbH

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Guestroom Technology

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Guest Experience

SuitePad GmbH

15 easy ways to enhance the hotel guest experience

In the fiercely competitive world of the hospitality industry, providing an exceptional guest experience is not just a nice-to-have – it’s a necessity. Small details matter, and going the extra mile to create a guest-centric operation can significan...

Tom Brown

Senior Copywriter at Mews

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Guestroom Technology

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Guest Experience

Mews

Becoming a Tech-Savvy Hotelier

In the era of food delivery within minutes, on-demand transportation, and social media algorithms that determine customized entertainment options, it’s clear that people insist on having personalized, efficient experiences. Similarly, today’s travel...

Anu Sharma

Senior Vice President of Technology and Delivery

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Property Technology

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Guest Experience

Actabl

Out With the Old, In With the New

Out With the Old, In With the New

Remember the days of NCR cash registers and metal keys with slots behind the desk? It still brings a smile to my face, just like an old episode of Gunsmoke. It was a time when communication with guests was face to face. Like many of my industry coll...

Neil Schubert

Chief Product Officer at Hotel Communication Network Inc.

Hotel Communication Network Inc. (HCN)

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Guestroom Technology

Out With the Old, In With the New

Cayuga Hospitality Consultants Panel: Rethinking Technology

In November 2022, Cayuga Hospitality Consultants led a panel about rethinking technology. Stephanie Smith, Partner at Cayuga Hospitality Consultants and CEO of Cogwheel Marketing and Analytics, moderated these exceptional panelists:

Stephanie Sparks Smith

Stephanie Sparks Smith

Founder and Digital Matriarch at Cogwheel Marketing

Cayuga Hospitality Consultants

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Property Technology

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Guestroom Technology

Cayuga Hospitality Consultants