Maximizing Return on Experience (ROE) Through Data-Driven Marketing

Don DeMarinis

Senior Vice President, Sales for Agilysys Americas and EMEA

Agilysys

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Property Technology

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Revenue Management

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Boutique & Lifestyle

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Guest Experience

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Opinion

Mission-Critical Leadership Behaviors for Growing a Successful Hotel Sales Team

With nearly 20 years in hospitality sales, I’ve had the pleasure of working alongside many talented leaders, teams, and clients. If there’s one lesson I’ve learned along the way, it’s this: creating an environment where employees can thrive is param...

Theresa Ellsworth

Vice President of Sales, Regional Accounts

Sertifi

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Franchise

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Property Technology

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Boutique & Lifestyle

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Management Companies

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Opinion

A Case Study in Upleveling Rooms and Expanding Wellness at the Fairmont Tremblant

As background for those not from Canada, Tremblant is a picture-perfect ski village under two hours northwest of Montreal in the Laurentian Mountains. With numerous small hotels, chalets, lodges and short-term rentals to choose from, Tremblant is pe...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Boutique & Lifestyle

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Guest Experience

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Luxury Travel

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Opinion

Harmonizing Art, Architecture, and Design for Hospitality Success

“Art and culture are the lifeblood of a space - the connection to something larger that all humans intrinsically want to be part of. They work with architecture and design to accentuate the intended mood and vibe of a space.” This was one of several...

Martha McGee

CEO and Co-Founder of NINE dot ARTS

NINE dot ARTS

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Boutique & Lifestyle

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Real Estate & Investment

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Design and Architecture

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Opinion

The Role of Art in Hotel Sustainability

Did you know that 39% of greenhouse gas emissions on the planet come from buildings? And over half of the materials that go into landfills in the U.S. come from construction? These are just a few of the insights shared by Jon Buerge, Chief Developme...

Martha McGee

CEO and Co-Founder of NINE dot ARTS

NINE dot ARTS

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Environment & Sustainability

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Boutique & Lifestyle

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Corporate Social Responsibility (CSR)

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Guest Experience

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Opinion

What luxury travellers want, and how to attract them

The global luxury travel market is huge, not in the number of guests with substantial buying power but the astonishing level of buying power that these luxury travellers have. The good news for hoteliers targeting those top 5% of guests is that they...

Lisa Came

Digital Marketing Specialist at GuestRevu

GuestRevu

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Sales & Marketing

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Boutique & Lifestyle

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Luxury Travel

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Opinion

Holistic Well-Being: Trends in Health and Wellness Offerings at Boutique Hotels in 2024

The past few years have certainly affected our health and well-being. From somewhat constant concerns about being exposed to and catching COVID ourselves, or having it affect our family members, to long hours working from home offices and worry abou...

Jennifer Barnwell

President, Curator Hotel & Resorts Collection

Curator Hotel & Resort Collection

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Boutique & Lifestyle

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Wellness and well-being

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Opinion

Transforming Hotel Operations: How Automation Unlocks New Levels of Efficiency and Profitability

The hospitality industry stands at a pivotal moment, defined by rapid technological advancements and evolving market dynamics. The age-old practices of labor management, once the cornerstone of hotel operations, now fall short in meeting the demands...

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

Unifocus

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Boutique & Lifestyle

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Lodging Industry

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Clubs

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Casinos-Gaming

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Opinion

Society’s values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are vividly depicted and often critiqued. From television series to classic films, pop culture has consistently provided a mi...

Natacha Reymond

Sustainability Initiatives Coordinator at Ecole hôtelière de Lausanne (EHL)

EHL

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Boutique & Lifestyle

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Celebrity Hotels

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Market Segments

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Opinion

Renovation Trends: Stylish, Custom & Connected

After working in the hotel industry for more than 40 years and in design and construction for the past 22 years, I’ve learned to expect the vagaries of every hotel renovation project. But the industry has moved into a new, even more challenging era ...

George Rendell

Senior VP of Architecture & Construction, Meyer Jabara Hotels

Meyer Jabara

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Franchise

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Boutique & Lifestyle

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Management Companies

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